Cancellation & Refund Policy

Last Updated: November 2026

We understand travel plans can change. Because Ananta Bliss is an exclusive single-key private villa reserved solely for your group on your chosen dates, our cancellation and refund terms depend on your booking channel:

1. Bookings Made via Elivaas (Online Checkout)

If you booked your stay online through our official booking link on Elivaas, cancellations, date modifications, and refunds are governed strictly by the specific cancellation tier displayed on your Elivaas reservation confirmation at checkout. Please initiate any modification or cancellation directly through your Elivaas booking confirmation or guest support concierge.

2. Direct Custom & Celebration Bookings

For bespoke events, milestone celebrations, or large group packages confirmed directly via blissananta@gmail.com (unless specified otherwise on your written invoice):

• 14+ days prior to check-in: 100% refund of the advance booking amount (less any non-recoverable payment gateway or third-party decor/vendor advances already committed on your behalf), or a complimentary one-time date reschedule subject to availability.
• 7 to 13 days prior to check-in: 50% refund of the booking tariff, or credit note toward a future weekday stay within 90 days.
• Less than 7 days prior to check-in / No-show: Non-refundable, as the private estate cannot typically be re-let at short notice.

3. Refundable Security Deposit & Processing Timeline

• Any refundable security deposit collected prior to check-in is refunded within 2–5 business days after check-out following standard property inspection, net of any unpaid incidental F&B/bartender extras or physical damages.
• Approved refunds are credited back to the original payment method within 5–7 business days.

4. Questions & Assistance

For any billing or refund queries on direct reservations, please reach out to blissananta@gmail.com with your booking reference and stay dates.